My dashboard shows No Active Account and I cannot access the Configuration Utility (it says “Your Account in Invalid”) even though I upgraded to a paid account an hour ago and my credit card was charged.
The billing history section of the site shows I have paid as well: 1 Sentinel Hub - Exploration - Non-Commercial / Research subscription 18 June 2022, 12:07 RECURRING ADYEN SUBSCRIBED Details
Hi @Corey,
can you try to logout and login back again?
Sometimes it takes a bit longer for transaction to be fully processed. And the Configuration utility needs to be updated, to pick new settings.
Looking at the account right now it seems everythign is set.
Can you confirm it is working for you as well?
Thank you for your patience,
Grega
It’s working now! Must have just taken a bit to process. Thanks!