Cannot visualize images in EO Browser

I am new to EO Browser. I am trying to visualise images so I search and find results but when I click on visualize nothing happens, I cannot see the image. Does anyone know how to solve the issue?

Can you send a link to this location in EO Browser?

I am trying to see this area:

If i reduce the size of the polygon I can finally see the images so I am wondering whether it could be that the area of the search is limited. Do you know if this is the case?

In the area you are looking for there are no data from 28.1., there are from 27.1.
When you do a search, you will see the outlines of the scenes… If you look in the other areas, you will obviously not see anything.