I am having problems since 6 or 7 days ago when I try to download the information of the Sentinel 2. When I update Data (a KMZ of the place that I am interested) and I try to download Image, when I click in ANALYTICAL, the page suddenly go to full white and doesn’t allow me to do nothing.
I am following the same process that always and never happened it before. I don’t know what’s happening.
But if instead of update the KMZ, I draw the area it allow me to download the picture but when I download the information the file of the Bands added the “(RAW)” in the description and before it didn’t happen. With this RAW file I can´t join the band correctly…
Thank you, now it is working as before.
I can’t explain what was happening but when I joined the bands it appeared black and I thought that the RAW was involve in the problem because was the difference that I saw but now is not happening anymore and RAW still in the description… So I can’t explain it but it is solve so thank you very much.