Data_provider_error

There is an issue with Airbus. I cannot get any satellite imagery from Pléiades or Spot via Sentinel Hub. What is the solution to the problem?

Request failed with status code 500

DATA_PROVIDER_ERROR

Error occurred while accessing data provider: [403 Forbidden]. Please contact support.

{“providerError”:{“status”:403}}

We are currently facing issues with provision of Airbus data, which is also why we have temporarily suspended the sale of these.

We are working with Airbus to establish the access for existing users as fast as possible and we will let you know once this is solved.

We apologise for the inconvenience,

He estado experimentando problemas con los datos de las Pléyades desde las últimas semanas. Cada vez que recibo el siguiente error

Error al confirmar el pedido

La solicitud falló con el código de estado 500

DATOS_PROVIDER_ERROR

Se produjo un error al acceder al proveedor de datos: [403 Prohibido]. Por favor contacte al soporte.

{“proveedorError”:{“estado”:403}}

¿Puedes ayudarme a resolver el problema? tendrá un sistema alternativo de imagenes de igual resolución historicas me sirven igual por mientras solucionan el problema para avanzar con mi investigación gracias

See Pleiades Data Error - #8 by gmilcinski

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