First time log in error message

#1

Hi,
I’m getting this error message when I tried to log in for the first time:

error
status 500
reason “Internal Server Error”
message “Duplicate key JwtClaimsDomainData(rolesAssignment=RolesAssignment(roleAssignmentGroupId=null), accountType=null)”
code “OAUTH_ERROR”

After getting it, I can’t access the log in popup again.
Any idea of what’s going on?
Thank you
S

#2

Can you confirm that you are trying to login to EO Browser?
Do you get the same error if you clear the cache (or open a private tab)?

#3

Hi,
thanks for replying so quick.
yes, I’m trying to log in to EO Browser. Same result with cache cleared or in a private tab.

First time log in error message 2.0
#4

Hi @sriva002,

can you try again?
The problem should have been fixed.

#5

Hello,

I’ve been trying to login for the first time to the EO Browser and get the below message in a pop-up.

{“error”:{“status”:500,“reason”:“Internal Server Error”,“message”:“Duplicate key JwtClaimsDomainData(rolesAssignment=RolesAssignment(roleAssignmentGroupId=null, roleAssignments=null), accountType=null)”,“code”:“OAUTH_ERROR”}}

I’ve tried clearing the cache / other web browser etc…

Same issue as above by the sounds of things - but the thread did not conclude as to the actions taken. @gmilcinski

Thanks in advance!

B