Hello @max.kampen,
we did not repeat the exact same order, but we did an order for a somewhat different AOI. However, date and tile of the observation are the same as for the failed order (the product id is the same):
...
'data': [{'constellation': 'SPOT',
'products': [{'crsCode': 'urn:ogc:def:crs:EPSG::32631',
'id': '393f067e-1080-48fd-bf4a-d14846131fa6'}]}]
...
Similar to what has happened for the first failed order, for reference:
the problem is apparently a failure in the delivery:
'created': '2020-07-02T13:22:06.842Z',
'failureReason': 'Failed to deliver 1 items. The failed deliveries with '
'failure causes can be obtained using this request '
'https://docs.sentinel-hub.com/api/latest/reference/#tag/dataimport_delivery. '
'Feel free to contact Sentinel Hub support for further '
'inquires.',
'id': 'xxx-01c37d69e339',
The result of the delivery status request:
{'data': [{'errorMessage': 'Delivery failed due to Airbus OneAtlas not processing the product.',
'id': 'xxx-1f96427573db',
'productId': '393f067e-1080-48fd-bf4a-d14846131fa6',
'provider': 'AIRBUS',
'sqkm': 4.19,
'status': 'DELIVERY_FAILED'}]}
Thank you very much for your constant support!
Best,
Emanuele