The tools that you are using in this instance are not provided by Sentinel Hub but are using the Copernicus Open Hub. Your question would be better directed at the support email there: eosupport@copernicus.esa.int or you could ask your question in the STEP forum.
hey, is there any other way to download the bulk because using s5p-tools isn’t helpful right now as the site has shifted so if i try downloading it gives this error:
sentinelsat.exceptions.ServerError: HTTP status 404 Not Found: