3rd Party Data Import Error - Block 'tool-1'

Hi there,
Attempting to place a 3rd party data import subscription (Planet data), and I am getting the following 400 error upon starting the subscription from the request-builder page:

{“error”:{“reason”:“Problem with request”,“details”:[“Block ‘tool-1’: harmonize operation use is forbidden\nBlock ‘tool-2’: clip operation use is forbidden”]}}

Please advise, thank you.

Hi, I cannot find any failed-to-start subscriptions associated with your e-mail. Can you please provide the subscription ID? Preferably, you can send it in a private message to me instead of publicly disclosing it.

@msterk issue has been resolved - it was on Planet’s side. We’re able to get our data now.

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