403 Client Error while using OAuth2Session (Invalid or expired account)

Hi there!

I am new here. I am trying to download a bigger piece of data (San Diego Unit in California) using OAuth2Session in Python however I am getting a 403 Client Error.

FYI, I am using another account with an Exploration subscription.

DownloadFailedException: Failed to download from:
https://services.sentinel-hub.com/api/v1/process
with HTTPError:
403 Client Error: Forbidden for url: https://services.sentinel-hub.com/api/v1/process
Server response: "{"status": 403, "reason": "Forbidden", "message": "Invalid or expired account.", "code": "COMMON_INSUFFICIENT_PERMISSIONS"}"

While running

request_all_bands = SentinelHubRequest(
    data_folder="test_dir",
    evalscript=evalscript_all_bands,
    input_data=[
        SentinelHubRequest.input_data(
            data_collection=DataCollection.SENTINEL2_L1C,
            time_interval=("2020-05-01", "2020-05-10"),
            mosaicking_order=MosaickingOrder.LEAST_CC,
        )
    ],
    responses=[SentinelHubRequest.output_response("default", MimeType.TIFF)],
    bbox=betsiboka_bbox,
    size=betsiboka_size,
    config=config,
)

all_bands_img = request_all_bands.get_data(save_data=True)

Does anyone has any idea how to solve it? I managed to make it work once but it doesn’t work anymore.

Hi @magda.kor ,

The error message indicates thats your Sentinel Hub trial account registered with m*****s@kablamo.com.au was expired in April. Please renew your account to be able to keep using Sentinel Hub services. Thank you!

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.