Buying Sentinel subscription - don't see it on my home page


#1

Hi people, please help.

I bought an individual, non-commercial use subscription (16.39e), and after that, I’ve opened the account at Sinergise/Sentinal login screen.

I don’t see that type of the subscription on my Config. Utility. I’ve tried to click on “trial” and now I have just Account type: trial.

How to resolve this issue? How can I link my purchase with my newly created account? Will the bought subscription type be activated automatically AFTER a finish my “trial” subscription period?

Should I contact Sentinel support or something?

Thanks in advance.
Miodrag


#2

Hi Miodrag,
Thank you for your contribution to further development of Sentinel Hub. We have linked your payment to already existing account and configured it accordingly.

Kind regards,
Sabina


#3

Already solved.

Thanks Sabina:)

M.