Corrupt product - Requested Range Not Satisfiable

I get the same error by a fis request… is it possible that it is fixed in the same way?

500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/ogc/fis/INSTANCE_ID
Server response: “java.util.concurrent.ExecutionException: java.lang.RuntimeException: Illegal request! URL: https://sentinel-s2-l2a.s3.amazonaws.com/tiles/30/S/UH/2017/10/4/0/R10m/B08.jp2 status: 416 reason: Requested Range Not Satisfiable”

No, this is a different set of issue, but also related to corrupt product. We have to investigate it a bit more and/or remove the product from the database.

Dear @pilar.endara,

can you please try to run the FIS again? This specific product has been reindexed and it should work.
If you still have troubles, please submit a full FIS requests (exclude the INSTANCE_ID), so that we can give it a try.

Thank you very much, it works now quite well :slight_smile: