Create order issue

haselwimmer · September 21, 2021, 11:32pm

I seem to be having an issue when I try to create an order for a small amount of SPOT data. I go through the process of searching an AOI and then selecting an available scene but when I click ‘Create Order’ I get a blank web page. I am logged in (exploration account) and have a trial quota for SPOT data.
Thanks!
Christian

jan.jezersek · September 22, 2021, 8:30am

Hello Christian,

Would you mind sharing which app are you using?
Best regards,

Jan

haselwimmer · September 22, 2021, 9:12am

Hi Jan,
I am using EO Browser.
Thanks,
Christian

jan.jezersek · September 22, 2021, 9:32am

Thanks, we will look into it.

Could you by any change click F12 and check what errors are displayed in the Console? That would help a great deal.

Best regards,

Jan

jan.jezersek · September 22, 2021, 9:44am

The issue was already discovered and the fix will be deployed soon.

jan.jezersek · September 23, 2021, 3:18pm

Just confirming that the fix was already deployed yesterday.