Create Order Unclickable

Data Sources
1

Hey all,

I’m having an issue acquiring imagery with the quota I purchased. I bought a quota package of the SkySat archive, and this shows up as existing on my dashboard. However when I go to EO Browser and try to create an order the “Create Order” button is greyed out and not clickable. Additionally under “My Quotas” on EO Browser, nothing is showing up. I bought the package over 24 hours ago, it shows in my billing as being paid. Attached are some screenshots.
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image (1)435×516 13 KB

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image1025×898 55.4 KB

Thank you, please let me know if there’s anymore info I did not provide that may help.

2

Can you perhaps try to reduce the AOI a tiny bit, so that it will be 25 km2, rather than over it?

1 Like
3

Yes that did it. Thank you very much for the quick response. I apologize, I figured setting the limit would auto-clip it.

4

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