Error in downloading data through sentinel-hub

Apps / Services Python SDK
#1

We constantly got an error showing as follows

[2020-09-11 02:08:05,395] {taskinstance.py:1051} ERROR - Failed to download from:
https://services.sentinel-hub.com/ogc/wcs/d026c463-xxxx-xxxx-xxxx-xxxxxxxxxxxx?SERVICE=wcs&MAXCC=100.0&BBOX=xx.xxxxxxxxxxxxx%2Cxxx.xxxxxxxxxxx%2Cxx.xxxxxxxxxxxxx%2Cxxx.xxxxxxxxxxx&FORMAT=image%2Ftiff%3Bdepth%3D32f&CRS=EPSG%3A4326&TIME=2020-09-02T03%3A29%3A29%2F2020-09-02T03%3A29%3A29&RESX=10m&RESY=10m&COVERAGE=NDWI&REQUEST=GetCoverage&VERSION=1.1.2
with HTTPError:
500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/ogc/wcs/d026c463-xxx-xxxx-xxxx-xxxxxxxaceef?SERVICE=wcs&MAXCC=100.0&BBOX=xx.xxxxxxxxxxxxx%2Cxxx.xxxxxxxxxxx%2Cxx.xxxxxxxxxxxxx%2Cxxx.xxxxxxxxxxx&FORMAT=image%2Ftiff%3Bdepth%3D32f&CRS=EPSG%3A4326&TIME=2020-09-02T03%3A29%3A29%2F2020-09-02T03%3A29%3A29&RESX=10m&RESY=10m&COVERAGE=NDWI&REQUEST=GetCoverage&VERSION=1.1.2
Server response: "java.util.concurrent.ExecutionException: com.sinergise.sentinel.java.io.manager.MissingFileException: Illegal request to https://sentinel-s2-l1c-index.s3.amazonaws.com/tiles/49/R/DQ/2020/9/2/0/B08.index. HTTP Status: 403"
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/dist-packages/sentinelhub/download.py", line 236, in execute_download_request
    response.raise_for_status()
  File "/usr/local/lib/python3.6/dist-packages/requests/models.py", line 940, in raise_for_status
    raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/ogc/wcs/d026c463-xxxx-xxxx-xxxx-xxxxxxxxxxxx?SERVICE=wcs&MAXCC=100.0&BBOX=xx.xxxxxxxxxxxxx%2Cxxx.xxxxxxxxxxx%2Cxx.xxxxxxxxxxxx%2Cxxx.xxxxxxxxxxx&FORMAT=image%2Ftiff%3Bdepth%3D32f&CRS=EPSG%3A4326&TIME=2020-09-02T03%3A29%3A29%2F2020-09-02T03%3A29%3A29&RESX=10m&RESY=10m&COVERAGE=NDWI&REQUEST=GetCoverage&VERSION=1.1.2

Does anybody have ideas about this? Thanks.

#2

Can you try again please?
Sometimes it happens that one of the products is not ingested correctly in Sentinel Hub and this was the case. We re-ingested it and now it should work.

Error 403 in process API only for a certain date
#3

It works now. Thank you @gmilcinski

#4

Found a similar error as follows.

with HTTPError:
[2020-10-28 09:07:05,498] {base_task_runner.py:115} Error: Internal Server Error for url: https://services.sentinel-hub.com/ogc/wcs/d026c463-xxxx-xxxx-xxxx-xxxxxxxxxxxx?SERVICE=wcs&MAXCC=100.0&BBOX=xx.xxxxxxxxxxxxx%2Cxx.xxxxxxxxxxxxx%2Cxx.xxxxxxxxxxxxx%2Cxx.xxxxxxxxxxxx&FORMAT=image%2Ftiff%3Bdepth%3D32f&CRS=EPSG%3A4326&TIME=2020-10-27T10%3A51%3A59%2F2020-10-27T10%3A51%3A59&RESX=10m&RESY=10m&COVERAGE=NDWI&REQUEST=GetCoverage&VERSION=1.1.2
[2020-10-28 09:07:05,498]Server response: "java.util.concurrent.ExecutionException: com.sinergise.sentinel.java.io.manager.MissingFileException: Illegal request to https://sentinel-s2-l1c-index.s3.amazonaws.com/tiles/33/W/WR/2020/10/27/0/B03.index. HTTP Status: 403"

Please have a check. Thanks.

#5

Should be fixed, thanks.

#6

Thanks a lot. It works:)

#7

3 posts were split to a new topic: S1 data download issues - Could not get necessary orthorectification data!