S1 data download issues - Could not get necessary orthorectification data!

Apps / Services
1

Hi again, @gmilcinski. We got many errors from our pipeline today like the following example

500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/ogc/wcs/96d73c6c-xxxx-xxxx-xxxx-xxxxxxxxxxxx?SERVICE=wcs&WARNINGS=False&MAXCC=100.0&BBOX=60.921704671362%2C6.1404754843209%2C60.9467677200074%2C6.19409616779205&FORMAT=image%2Ftiff&CRS=EPSG%3A4326&TIME=2021-02-07T17%3A19%3A09%2F2021-02-07T17%3A19%3A09&RESX=10m&RESY=10m&COVERAGE=VV&REQUEST=GetCoverage&VERSION=1.1.2

Do you have any idea about it? Thanks.

2

Hm, not really. Error message is not most revealing, sorry about that.

Can you let me know, which account you are using (e-mail), so that we can dive a bit deeper?
Best to send me this info through a “message” on the forum

3

Thanks. Have sent you via message:)

4

The server does actually returns an error message:
Could not get necessary orthorectification data!

There seems to be an issue on our side or in the data. Investigating further.

Sorry for the inconvenience.

5

Problem should be fixed. Can you try again on your side as well?

6

Super! It works. Thanks a lot for your help.