cgutierrez
(Tracasa R&D Team)
August 25, 2022, 12:02pm
1
I am struggling to create a private Collection since an exception is been thrown:
{“error”:{“status”:500,“reason”:“Internal Server Error”,“message”:“null (Service: S3, Status Code: 403, Request ID: null, Extended Request ID: jKBvKM7FoY3g5u45aCsRXwjwEy5mT+RlkOFJnqIHwPFRs1Q/SlYaTdtIOzMO53d2YvxuKSRBVKY=)”,“code”:“COMMON_EXCEPTION”}}
However, my S3 Bucket is public and the Sentinel Hub access policy is set
Hi,
Can you please provide some more details of how you created the error? If you can provide snippets of the code you are using that would be really helpful.
Thanks
cgutierrez
(Tracasa R&D Team)
August 25, 2022, 12:55pm
3
Sure,
I have only filled the create a new collection form:
batic
(Matej Batič)
August 25, 2022, 3:15pm
4
Hi @cgutierrez
Can you (re)check that the bucket policy is correct? It should be something like this .
Also, is the bucket in appropriate region? (either eu-central-1 or us-west-2)
cgutierrez
(Tracasa R&D Team)
August 26, 2022, 6:14am
5
I have checked it again and both the policy and the region are correct.
batic
(Matej Batič)
August 26, 2022, 12:39pm
6
The error was resolved following the docs