HTTP 500 error with Sen 1 data

I get the following internal server error when downloading S1 data using the eolearn library (request contained in error):

During execution of task S1IWWCSInput: Failed to download from:
https://services.sentinel-hub.com/ogc/wcs/b479e2f7-xxxx-xxxx-xxxx-xxxxxxxxxxx?SERVICE=wcs&BBOX=583407.6403465905%2C5655527.992590732%2C583613.8876885484%2C5655803.422504275&FORMAT=image%2Ftiff%3Bdepth%3D32f&CRS=EPSG%3A32631&RESX=10m&RESY=10m&COVERAGE=S1_IW&REQUEST=GetCoverage&VERSION=1.1.2&TIME=2019-09-12T05%3A45%3A19%2F2019-09-12T05%3A55%3A19&MAXCC=100.0&ShowLogo=False&Transparent=True
with HTTPError:
500 Server Error: Internal Server Error for url: https://services.sentinel-hub.com/ogc/wcs/b479e2f7-xxxx-xxxx-xxxx-xxxxxxxxxxx?SERVICE=wcs&BBOX=583407.6403465905%2C5655527.992590732%2C583613.8876885484%2C5655803.422504275&FORMAT=image%2Ftiff%3Bdepth%3D32f&CRS=EPSG%3A32631&RESX=10m&RESY=10m&COVERAGE=S1_IW&REQUEST=GetCoverage&VERSION=1.1.2&TIME=2019-09-12T05%3A45%3A19%2F2019-09-12T05%3A55%3A19&MAXCC=100.0&ShowLogo=False&Transparent=True
Server response: “java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.RuntimeException: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 1 of 1-byte UTF-8 sequence.”

As the error seems to be on the sentinel hub side, I hope you can investigate.

Cheers
Sam

I get different error:
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.lang.RuntimeException: org.xml.sax.SAXParseException; lineNumber: 86; columnNumber: 564; An invalid XML character (Unicode: 0x4) was found in the element content of the document.

This gives me thinking that some of the supportive XML files, that are used for gamma0 calibration is actually errornous, which is not something one would expect…

We will come back with more insights once we have them but cannot commit to do it very soon as the issue seems to be pretty rare.

This was caused by a corrupt metadata XML file. Not much can be done. The product was blacklisted.