Internal Server Error when downloading

chung.horng · May 10, 2023, 8:45am

It turns out that the product on 20th of July 2022 has an issue, which leads to the 500 error. I have reported the issue to our developers. Meanwhile, you could change your time interval to ("2022-07-01", "2022-07-19") and ("2022-07-21", "2022-08-31") to skip the problematic product as a workaround.

Sorry for the inconvenience.

nedhorning · May 10, 2023, 11:53am

Thank you @chung.horng for your help finding the problem. I’ll make the changes you suggest once I upgrade my Sentinel Hub subscription which might take a few days.

system · July 9, 2023, 11:54am

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