MAXAR failed orders

1

I’m trying to order a 5 km imagery (I take different locations) and every time I get one answer - DELIVERY_FAILED. What am I doing wrong? I’ve been trying for a month just to get at least a test shot

2

Hi,
your orders look correct. We have contacted the data provider and will post here once we get their reply.

3

Is there any answer?

4

Unfortunately no. We have escalated the issue with them now.

5

Hi,

the cause of the failure is specific to your orders, so we will reply to you in private with more detail.

6

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