Paid Tier 3 data, but get error when downloading it

Data Sources
1

Hello,

I recently purchased a package for Tier 3 PlanetScope imagery data, was charged successfully. However, I get an error (insufficient quota) in the Request Builder → 3rd Party Data Import → My Subscriptions when submitting the order.

Please let me know what else I need to do so I can get the data. Thx

image

2

Can you provide the example of the request you would like to do (make sure to mask the token and other privacy-related data, i.e. collection etc.)

3

Hello,

Below are screenshots of the request. Let me know if you need anything else to troubleshoot.

image
image1096×561 65.9 KB

image

image

4

Can you paste the GeoJSON in machine-readable way?

5

Here is the geojson:
{
“type”: “MultiPolygon”,
“coordinates”: [
[
[
[
-90.5213793661962,
14.65771555692784
],
[
-90.52203352291427,
14.656944586510123
],
[
-90.52278697127703,
14.656214500887284
],
[
-90.52309652758112,
14.656664233630954
],
[
-90.5211749422218,
14.658597500360228
],
[
-90.5208069790679,
14.658229537206317
],
[
-90.5213793661962,
14.65771555692784
]
]
],
[
[
[
-90.49817198412303,
14.704769596885242
],
[
-90.49839554310162,
14.703783524991366
],
[
-90.49872604660413,
14.702787795667277
],
[
-90.4992084690421,
14.703043438460014
],
[
-90.49839850798058,
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],
[
-90.49790210472244,
14.705489991124836
],
[
-90.49817198412303,
14.704769596885242
]
]
],
[
[
[
-90.49812744981877,
14.752222832754327
],
[
-90.4973816084903,
14.751660897506847
],
[
-90.49635990804033,
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],
[
-90.49667663517982,
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],
[
-90.49804571378277,
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],
[
-90.49895502718324,
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],
[
-90.49845439396276,
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],
[
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]
]
],
[
[
[
-90.50594258407877,
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],
[
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],
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[
-90.50471836512534,
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],
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-90.50452704992273,
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],
[
-90.50459264370649,
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],
[
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[
-90.50592091782747,
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-90.50594258407877,
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]
]
]
]
}

6

There seems to have been an error in configuration of the tiers, sorry about that.
Can you try again?

7

It works now, thank you

8

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