Planet scope Subscription

Data Sources
1

Hello,

When I try to confirm a subscription, the API replies as follows:

{“error”:{“status”:400, “reason”: “Bad Request”, “message”:"{“error”:{“source issue”,“details”:[“catalog: Lacking permissions for required item type, asset types, geometry, or date range”]}}", “code”: “COMMON_BAD_PAYLOAD”}%.

PS: last year I bought a Planet Scope HUM - Tier 2 subscription and added month-to-month top-up fees. the Tier expired on 25 February and today I bought a new Planet Scope HUM - Tier 2 but I still get the same error.

Can you please check?

Thank you

2

Hi @luca.calacci,
you are right, the account did not extend. Can you try again?
Sorry for the inconvenience.

3

Thanks, Now works fine.

It’s possible to have in request builder the subscription sorted by creation date or status type as was last year?

4

Also we have confirmed the subscriptions and their status is RUNNINIG but we cannot see any deliveries.

Can you check if there is some problems?

Thanks

5

It takes some time for the data to be delivered… first products should be arriving within an hour typically.

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6

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