PlanetScope ingestion status Failed

Apps / Services
1

Dear SH team,

Hope you are good and sorry to bother you again. I am writing this message since I got the status failed when I confirm my order for Planetscope.

Maybe I did something wrong but the details of my request are as follows :

query = {'provider': 'PLANET',
 'bounds': {'properties': {'crs': 'http://www.opengis.net/def/crs/EPSG/0/32631'},
  'geometry': {'type': 'Polygon',
   'coordinates': [[[409964.0490900841, 5345608.346626982],
     [409964.0490900841, 5345878.0089169],
     [410182.42239297874, 5345878.0089169],
     [410182.42239297874, 5345608.346626982],
     [409964.0490900841, 5345608.346626982]]]}},
 'data': [{'itemType': 'PSScene4Band',
   'productBundle': 'analytic_sr_udm2',
   'dataFilter': {'timeRange': {'from': '2020-05-01T00:00:00.000Z',
     'to': '2020-06-30T00:00:00.000Z'},
    'maxCloudCoverage': 30,
    'nativeFilter': {'type': 'StringInFilter',
     'field_name': 'quality_category',
     'config': ['standard']}}}]}

    response = oauth.post('https://services.sentinel-hub.com/api/v1/dataimport/'+"search", json=query)
    response.raise_for_status()

    results = response.json() 


payload = {'name': 'planet products',
 'input': {'provider': 'PLANET',
  'bounds': {'properties': {'crs': 'http://www.opengis.net/def/crs/EPSG/0/32631'},
   'geometry': {'type': 'Polygon',
    'coordinates': [[[409964.0490900841, 5345608.346626982],
      [409964.0490900841, 5345878.0089169],
      [410182.42239297874, 5345878.0089169],
      [410182.42239297874, 5345608.346626982],
      [409964.0490900841, 5345608.346626982]]]}},
  'data': [{'itemType': 'PSScene4Band',
    'harmonizeTo': 'NONE',
    'productBundle': 'analytic_sr_udm2',
    'itemIds': ['20200626_103217_1035',
     '20200625_103110_1011',
     '20200624_105827_43_1058',
     '20200624_105825_90_1058',
     '20200624_101401_21_1069',
     '20200623_101440_0e26',
     '20200622_080707_0f4d',
     '20200620_080745_104b',
     '20200613_080807_0f24',
     '20200602_103131_0f28',
     '20200601_100059_17_2275',
     '20200601_103135_0f4e',
     '20200531_102659_1009',
     '20200527_102808_1009',
     '20200520_103128_1039',
     '20200517_103249_1004',
     '20200517_100218_33_2212',
     '20200517_100216_05_2212']}],
  'planetApiKey': 'mask'}}

response = oauth.post("https://services.sentinel-hub.com/api/v1/dataimport/orders", json=payload) #
response.raise_for_status()
order = response.json()

 # Confirm the order
order_id = order['id']
response = oauth.post("https://services.sentinel-hub.com/api/v1/dataimport/orders/{order_id}/confirm")
response.raise_for_status()
jobStatus = response.json()['status']

Would you know if the problem comes from my request ?

Feel free to ask me for any further information and thanks again for your support.

Best regards,
Johann

2

Hi,

your orders failed to execute due to ‘Quota check failed - Over quota’. We plan to update the Sentinel Hub service in the near future so that you will be able to see this error, should it happen again.

As explained at the end of this section, PlanetScope quotas are not managed by Sentinel Hub services, so in general the users should take care not to exceed the quota.

However, in your particular case, there seems to be something else wrong with your quota settings. We are checking it and will get back to you.

4

Hi @desloires.johann,
after more thorough look we realised that you are using pre-existing Planet’s subscription (i.e. not established through - something we support). It seems that your pre-existing account has expired? We have no insight in that, so we recommend you contact Planet support about it.
Sorry for the inconvenience.
Best,
Grega