Planetscope - Missing permissions for requested item type, asset types, geometry or date range

[bardo]

Hi there, we have a subscription to planetscope data. I am getting the following error in your request builder:

{“error”:{“reason”:“Source issue”,“details”:[“catalog: Missing permissions for requested item type, asset types, geometry or date range”]}}

We are within the subscription limit and are using the sr analytics product. Here’s the code:

curl -X POST https://services.sentinel-hub.com/api/v1/dataimport/subscriptions
-H ‘Content-Type: application/json’
-H 'Authorization:
-d ‘{
“input”: {
“provider”: “PLANET”,
“planetApiKey”: “”,
“bounds”: {
“geometry”: {
“type”: “MultiPolygon”,
“coordinates”: [polygons]
“data”: [
{
“itemType”: “PSScene”,
“productBundle”: “analytic_sr_udm2”,
“dataFilter”: {
“timeRange”: {
“from”: “2017-01-01T00:00:00Z”,
“to”: “2023-08-15T23:59:59Z”
},
“maxCloudCoverage”: 100
},
“harmonizeTo”: “NONE”
}
]
},
“name”: “test”
}’

[gmilcinski (Grega Milcinski)]

Can you check, if the area, where you are trying to fetch the data from, is in the list of countries for the Tier, which you purchased the subscription for?

[bardo]

Ah, it is not. I’m using Tier 1. This is interesting since I was able to make queries across Mexico, Brazil, Ukraine, China, India with this subscription. Hence why I thought this one (Sweden) would also work fine…

[gmilcinski (Grega Milcinski)]

You can make queries worldwide, but actual ordering of products (or subscriptions) is limited to countries from specific Tier.

[bardo]

Sorry I’m a little confused. Why was I able to to download/retrieve 6 years of timeseries for those locations I mentioned on the Tier 1 subscription? Specifically 11 polygons spread across United States, Brazil, Canada, Mexico, Germany, Ukraine, India, China, and Australia

[gmilcinski (Grega Milcinski)]

Many of these countries are in actually in Tier 1. For the rest, I cannot provide an answer.
Can you provide the first half of the subscription/order ID for e.g. Germany order?

That said, if you are interested in areas in other countries, we would kindly recommend you purchase quota for Tier 2 and Tier 3 as well.