good morning and greetings to the sentinel team
I clarify in this way an error that happened since March 10 in which we sent your API service,whose answer is from the enpoint is the following:
{
"error":{
"status":403,
"reason":"Forbidden",
"message":"You are not authorized to perform this action.",
"code":"COMMON_INSUFFICIENT_PERMISSIONS"
}
}
scenery
when we create a polygon or square in our app, we send the coordinates to sentinel in order to create a bound inside an instance, for example, we have this instance in our Sentinel Hub platform:
If we click in “Map bounds” we can see the polygons created inside this instance:
In our platform, we call to the instance just to obtain the layers of these bounds and display them in our map, like this:
The problem we have now, is the call we used to do when a new polygon is created in our system to include inside an instance as a new bound in Sentinel Hub is not working.
For example, we have create the blue polygon in our system:
After the polygon is created in our application, we try to send the coordinates to Sentinel Hub. The URL we call first is https://services.sentinel-hub.com/configuration/v1/wms/instances/5352128b-4f9f-4fb4-a370-df68480d10a2
But we got the status 403 
and the square is not available in the instance:
So, when we try to get the layers of the bounds includes in the instance, the newer one is not shown, because it doesn’t exist inside de instance:
The data sent in the last call was for example:
{
"name": "Smartbits",
"additionalData": {
"showLogo": false,
"showWarnings": false,
"imageQuality": 100,
"disabled": false
},
"areaOfInterest": {
"type": "MultiPolygon",
"coordinates": [
[...],
[...],
],
"crs": {
"type": "name",
"properties": {
"name": "urn:ogc:def:crs:EPSG::4326"
}
}
}
}
thanks for the progress if you can help me since our application was working normally, unless there was some change in your api service, any documentation about this endpoint
https://services.sentinel-hub.com/configuration/v1/wms/instances
it would be very helpfull, Regards