Request failed with status code 500

I have tried multiple times to get Airbus satellite imagery from multiple locations, yet i still receive the same error every time. can you please explain to me a way to solve the problem?

Request failed with status code 500

DATA_PROVIDER_ERROR

Error occurred while accessing data provider: [403 Forbidden]. Please contact support.

{“providerError”:{“status”:403}}

Hi, we have temporarily suspended sale of Airbus quota, as we are trying to resolve the issues.
We will update you as things change.
We apologise for the inconvenience.

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Hi William,

Thanks for your response. It has been a month since I last faced the issue with acquiring Airbus imagery. I am still getting the same problem and I cannot seem to be able to buy Pleiadus or Spot quota. What is the solutions to the problem?

Thanks for your help.