Subscription limit count for planet

Hi!

I have been using the subscription API for several months now to subscribe to areas of less than 10.000m2. I have noticed that at this moment the subscriptions are not being confirmed. And when i try to confirm manually via EO browser im getting this error:

image

I also noticed that I only have around 500 subscriptions in eo browser, does that number also take into account the subscriptions in planet?, how does this work?, how should I aproach this issue (if i can do something or its an issue on you end).

Thanks! I’ll be waiting for your reply.