System maintenance on 2023-12-07

News
1

Dear Users,

We are announcing a maintenance window from 2023-12-07 07:00 to 16:00 UTC due to migration to a new Identity system. Functionality of Sentinel Hub will be limited during that time, specifically:

  • Disabled registration of new users,
  • Disabled forgotten password functionality,
  • Disabled management of the user profile (including change password and delete profile functions) from the Dashboard,
  • Disabled management of OAuth2 clients from the Dashboard,
  • Checkout from the Dashboard.

The data processing services (Process API, Statistical API, OGC API, Batch Processing and Statistical API, BYOC) are planned to work without disruption.

After the migration login with username will reach final stage of deprecation and will no longer be supported. Only login with email will remain.

We apologize for the inconvenience. We will keep you updated on the progress within this topic.
Please don’t hesitate to reach out if you experience any issues.

Sentinel Hub team

2

The changes announced in Client credentials flow change announcement are in effect with this migration.

Users that can’t authenticate their clients should follow one of the recommended solutions in the linked topic. The easiest solution is to generate a new client and secret from the Dashboard.

3

Migration complete. Thanks to all the users for their patience.

Please note that users and client credentials without any activity in the past 12 months have not been migrated to the new system. If you would want your old account restored please contact support on info@sentinel-hub.com.