Using the new Copernicus EO-Browser -Open acess to full fraime Sentinel-2 data

For the preparation of a training course organized by ESA Academy, I need full frames Sentinel-2 data. With the new Copernicus catalogue I got with several trials just Network Error messages and once also a different error message. How can I make it working? With the old catalogue I never had problems.

If you are referring to download of full products (SAFE format), do please post this to the Dataspace forum here:
https://helpcenter.dataspace.copernicus.eu/hc/en-gb/community/topics