Issue with subscribing to planetary variables

[mwangi (Mwangi Karangu)]

Hello community,

I am trying to subscribe to the soil water content data using the Sentinel Hub API. However, when I confirm the subscription, I encounter an error:

{
    "error": {
        "status": 500,
        "reason": "Internal Server Error",
        "message": "Error occurred while accessing Planet",
        "code": "DATA_PROVIDER_ERROR",
        "errors": {
            "providerError": {
                "status": 403,
                "content": "{\"error\":{\"reason\":\"Policy issue\",\"details\":[\"No valid line items found for organization_id 'XXXXXX' and resource_id 'SWC-AMSR2-C_V1.0_100'.\"]}}"
            }
        }
    }
}

the error suggest that organization id and resource is are invalid, but I have checked and they seem to be correct.

This is how I have structured the create subscription request(which works perfectly) following the documentation(planetary variable examples):

  const data = {
      name: 'Soil water content',
      input: {
        planetApiKey: '...',
        provider: 'PLANET',
        bounds: {
          geometry: {
            type: 'Polygon',
            coordinates: [
                [
                   
                    [
                      12.521667,
                      41.866157
                    ],
                    ...
                  ]
            ],
          },
        },
        data: [
          {
           
            dataFilter: {
              timeRange: {
                from: '2023-09-22T00:00:00Z',
                to: '2023-12-22T23:59:59Z',
              },
              maxCloudCoverage: 5,
            },
            type: "soil_water_content",
            id: "SWC-AMSR2-C_V1.0_100"
          },
        ],
      },
    }

and this is the confirm subscription request(which brings the error) based on the returned id from the created subscription above:

 const confirmSubscription = async (accessToken, subscriptionId) => {
    const url = `https://services.sentinel-hub.com/api/v1/dataimport/subscriptions/${subscriptionId}/confirm`

 const options = {
      headers: {
        Authorization: `Bearer ${accessToken}`,
      },
    }
    const response = await axios.post(url, {}, options)
}

@chung.horng , @msterk and other community members, could you please help me understand what might be causing this issue and how I can resolve it?

Thanks

[msterk]

Hi,

please refer to this post.