NOT_ENOUGH_QUOTA for Planet after purchasing a package


We purchased a Planet subscription of 500 ha. but when trying to subscribe lots we are getting the following:

  "error": {
    "status": 403,
    "reason": "Forbidden",
    "message": "Forbidden",
    "code": "NOT_ENOUGH_QUOTA",
    "errors": {
      "availableQuota": 1.0,
      "requiredQuota": 1.1448700809607506

Even in the Request Builder when we get the Planet Scope quota it says 1 km2.

Are we missing something? Is this an error?


A post was split to a new topic: PlanetScope subscription - missing permissions

It somestimes takes a few hours for the purchase to be fully processed.

We apologise for the delay.


1 Like

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.