Product listed in the error field not found

EO Products / Scripts
1

I have this error emerging everytime I try to download my data which is for a period of 5 months.I went through this link Ordering commercial data through EO Browser - error but it does not help me solve the issue.

Here is my request preview:
curl -X POST https://services.sentinel-hub.com/api/v1/dataimport/orders
-H ‘Content-Type: application/json’
-H ‘Authorization: Bearer AUTH_TOKEN’
-d ‘{
“input”: {
“provider”: “PLANET”,
“bounds”: {
“geometry”: {
“type”: “Polygon”,
“coordinates”: [
[
[
-149.5889945634146,
68.62522101190685,
0
],
[
-149.5881971681184,
68.62248642597083,
0
],
[
-149.5778495600049,
68.62264720807032,
0
],
[
-149.5775334870268,
68.62528673879848,
0
],
[
-149.5889945634146,
68.62522101190685,
0
]
]
]
}
},
“data”: [
{
“itemType”: “PSScene”,
“productBundle”: “analytic_sr_udm2”,
“itemIds”: [
“20231022_213133_54_2438”,
“20231020_213043_48_248b”,
“20231019_212715_97_24a4”,
“20231018_212839_78_2424”,
“20231017_212910_66_247d”,
“20231016_213258_78_2470”,
“20231015_213312_62_2483”,
“20231014_204853_43_24a7”,
“20231013_212648_22_2470”,
“20231012_213021_81_2495”,
“20231011_204846_64_2455”,
“20231010_212548_16_2477”,
“20231009_212347_39_247c”,
“20231008_213048_21_2481”,
“20231007_213008_88_2490”,
“20231006_212347_29_2461”,
“20231005_212739_68_248f”,
“20231004_214704_71_2414”,
“20231003_204957_56_24c8”,
“20231002_204926_45_24c7”,
“20230930_212634_08_2475”,
“20230929_213039_89_2495”,
“20230928_214954_12_2402”,
“20230927_212916_34_248c”,
“20230926_212506_93_2498”,
“20230925_212913_93_2488”,
“20230924_212735_89_2490”,
“20230923_212250_38_2461”,
“20230921_212802_84_247a”,
“20230920_212928_90_2475”,
“20230914_212909_26_248e”,
“20230913_213154_92_249a”,
“20230912_205204_43_24bf”,
“20230911_212459_99_2254”,
“20230831_212755_66_2254”,
“20230807_212909_82_248c”,
“20230805_205320_76_24c9”,
“20230728_204101_56_2429”,
“20230727_203923_44_242b”,
“20230726_204617_99_24b4”,
“20230722_204900_40_2439”,
“20230719_203949_88_2464”,
“20230713_204400_87_24c7”,
“20230711_212442_62_249e”,
“20230710_212939_19_247d”,
“20230706_211921_11_2446”,
“20230702_212031_94_247b”
],
“harmonizeTo”: “NONE”
}
],
“planetApiKey”: “PLAKMASKED”
},
“name”: “planetscopealaska2023”
}’

2

I am guessing that one of the products is not intersecting with your AOI.
If you are trying to order data over a longer time period I would recommend using Subscriptions, rather than Orders.

As a side note - make sure to mask the planetAPIKey, and other private data (i.e. collection ID), when using this forum.

3

thank you for your reply, I have selected the option of 100% threshold under coverage threshold, so I do not know how come this issue of intersection with my AOI arises. Secondly, what i notice I have collection id issue even if I select create a new collection or I copy the id from my sentinel hub dashboard.

collection id error
collection id error865×422 19.8 KB

collection id error1
collection id error1866×627 35.2 KB

4

I tried to check your issue in more detail, but am confused as I see that you are trying to order PlanetScope data, whereas your account does not have PlanetScope plan associated at all.
Therefore, to order PlanetScope data, you will first have to purchase AUM package.

I also tried to check for the collection ID you have posted here, and cannot find it in your account.